Privacy Policy

Introduction

This Privacy Policy outlines Bug Busters Pest Control Services ("we", "our", or "the Company") practices with respect to information collected from users who access our website at Https://www.mybugbusters.com ("Site"), or otherwise share personal information with us (collectively: "Users"). For the purposes of data protection laws, Bug Busters Pest Control Services is the data controller of your personal information.

Grounds for Data Collection

Processing of your personal information (meaning any information which may potentially allow your identification with reasonable means; hereinafter "Personal Information") is necessary for the performance of our contractual obligations towards you, providing you with our services, protecting our legitimate interests, and complying with legal and financial regulatory obligations to which we are subject.

When you use the Site, you consent to the collection, storage, use, disclosure, and other uses of your Personal Information as described in this Privacy Policy. We encourage our Users to carefully read the Privacy Policy and use it to make informed decisions.

What Information We Collect

We collect two types of data and information from Users:

1. Non-personal Information: Unidentified and non-identifiable information pertaining to a User(s), which may be made available or gathered via your use of the Site. This includes aggregated usage information and technical information transmitted by your device, such as browser type, operating system, language preference, access time, and activity on the Site (e.g., pages viewed, online browsing, clicks, actions).
2. Personal Information: Individually identifiable information, namely information that identifies an individual or may with reasonable effort identify an individual. This includes:

• Device Information: Geolocation data, IP address, unique identifiers (e.g., MAC address and UUID), and other information relating to your activity through the Site.
• Registration Information: Full name, email address, physical address, and other information provided when you register on our Site.

How Do We Receive Information About You?

We receive your Personal Information from various sources:

• When you voluntarily provide us with personal details to register on our Site.
• When you use or access our Site in connection with your use of our services.
• From third-party providers, services, and public registers (e.g., traffic analytics vendors).

Use of Information

We do not rent, sell, or share Users’ information with third parties except as described in this Privacy Policy. We may use the information for the following purposes:

• Communicating with you regarding our services, technical information, and responding to customer service issues.
• Keeping you informed of our latest updates and services.
• Serving advertisements when you use our Site.
• Marketing our websites and products.
• Conducting statistical and analytical purposes to improve the Site.

Sharing of Information

We may transfer or disclose Personal Information to our subsidiaries, affiliated companies, and subcontractors for the following purposes:

• Hosting and operating our Site.
• Providing personalized displays of our Site and services.
• Storing and processing information on our behalf.
• Serving advertisements and evaluating advertising campaigns.
• Providing marketing offers and promotional materials.
• Performing research, technical diagnostics, or analytics.

We may also disclose information if we believe in good faith that it is necessary to comply with any applicable law, enforce our policies, investigate, detect, prevent, or take action regarding illegal activities or security issues, establish or exercise our rights to defend against legal claims, prevent harm to our rights, property, or safety, or to cooperate with law enforcement agencies.

User Rights

You may request to:

• Receive confirmation as to whether or not personal information concerning you is being processed, and access your stored personal information, together with supplementary information.
• Receive a copy of personal information you directly volunteer to us in a structured, commonly used, and machine-readable format.
• Request rectification of your personal information that is in our control.
• Request erasure of your personal information.
• Object to the processing of personal information by us.
• Request to restrict processing of your personal information by us.
• Lodge a complaint with a supervisory authority.

These rights are not absolute and may be subject to our own legitimate interests and regulatory requirements. If you wish to exercise any of the aforementioned rights, or receive more information, please contact our Data Protection Officer (DPO) at info@mybugbusters.com or (804) 895-7773.

Promotional Communications

By providing your phone number and checking the consent box on our forms, you agree to receive automated promotional texts and calls from Bug Busters Pest Control Services. These communications may include special offers and updates. Consent is not a condition of purchase. You can opt out at any time by replying 'STOP'.

To stop receiving promotional messages, you can reply 'STOP' to any text or contact us at info@mybugbusters.com or (804) 895-7773. Opting out of promotional communications will not affect your receipt of important transactional or service-related communications. The information you provide will be used solely for sending you promotional messages as described here. We do not sell or share your information with third parties for their promotional use without your explicit consent.

Data Retention

We will retain your personal information for as long as necessary to provide our services and as required to comply with our legal obligations, resolve disputes, and enforce our policies. Retention periods are determined based on the type of information collected and the purpose for which it is collected, considering applicable regulations and the need to destroy outdated information at the earliest reasonable time.

Cookies

We and our trusted partners use cookies and other technologies in our related services, including when you visit our Site or access our services. Cookies are small pieces of information assigned to your device while viewing a website. They allow for various functionalities such as efficient page navigation, automatic activation of features, remembering preferences, and providing relevant advertisements.

The Site uses:

• Session Cookies: Stored temporarily during a browsing session and deleted when the browser is closed.
• Persistent Cookies: Read only by the Site, saved for a fixed period, and not deleted when the browser is closed.
• Third-party Cookies: Set by other online services running content on the page you are viewing (e.g., third-party analytics companies).

Cookies do not contain personally identifiable information, but Personal Information we store about you may be linked to the information stored in and obtained from cookies. You may remove cookies by following your device's instructions. However, disabling cookies may limit some features of our Site.

We use Google Analytics to collect information about your use of the Site. This information is used to improve our Site and services. Google’s use and sharing of information collected by Google Analytics are restricted by their Terms of Use and Privacy Policy.

Third-Party Collection of Information

Our policy only addresses the use and disclosure of information we collect from you. Different rules may apply to the use or disclosure of information you disclose to third parties. We encourage you to read the privacy policies of each third party you disclose information to.

Safeguarding Information

We take great care in implementing and maintaining the security of the Site and your information. We employ industry-standard procedures and policies to ensure the safety of the information we collect and retain and prevent unauthorized use. We require third parties to comply with similar security requirements. However, we cannot guarantee that unauthorized access or abuse of our Site will not occur.

Transfer of Data Outside the EEA

Some data recipients may be located outside the EEA. We will transfer your data only to countries approved by the European Commission as providing adequate data protection or enter into legal agreements ensuring an adequate level of data protection.

Advertisements

We may use third-party advertising technology to serve advertisements when you access the Site. This technology uses your information regarding your use of the Services to serve advertisements to you (e.g., by placing third-party cookies on your web browser).

You may opt out of many third-party ad networks, including those operated by the Network Advertising Initiative (NAI) and the Digital Advertising Alliance (DAA). For more information and to opt out of these networks, visit NAI and DAA websites.

Marketing

We may use your Personal Information, such as your name, email address, and telephone number, for providing promotional materials related to our services. You can decline further marketing offers by unsubscribing. We will remove your email address or telephone number from our marketing distribution lists. Even if you unsubscribe from marketing emails, we may send you other important communications.

Corporate Transaction

In the event of a corporate transaction (e.g., sale, merger, consolidation, or asset sale), the transferee or acquiring company will assume the rights and obligations described in this Privacy Policy.

Minors

The Site is not designed for or directed at children. We do not knowingly collect Personal Information from minors. If a parent or guardian becomes aware that their child has provided us with Personal Information without consent, they should contact us at info@mybugbusters.com.

Updates to Privacy Policy

We reserve the right to periodically amend or revise the Privacy Policy. Material changes will be effective immediately upon displaying the revised Privacy Policy. The last revision date will be reflected in the "Last Modified" section. Your continued use of the Platform constitutes acknowledgment and consent to such amendments.

Contact Us

If you have any general questions about the Site or the information we collect about you and how we use it, you can contact us at:

info@mybugbusters.com
(804) 895-7773

Last Modified: 05/15/2024